FAQ: VHS: Very Horror Stories
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

ITA: Verrà prodotto anche in italiano?

Il gioco sarà rilasciato sia in italiano che in inglese. Una volta raccolti gli indirizzi per la spedizione, potrete selezionare anche la lingua desiderata.

Last updated: March 10, 2022 05:12

Is there an option to purchase a single VHS? / C'è la possibilità di acquistare una singola VHS?

[ENG] Sure! They’re purchased in the add-ons list. Once the pledge is selected, you can add one or more physical VHS. (For the Creepshow and Nightmare pledges, all three are already included, but you can add more for your friends). We would also like to specify that the VHSs in the add-ons have a discount of 2€ each, while the digital pledge have a discount of 10€.

[ITA] Sono presenti negli add-on. Una volta selezionato il pledge, puoi aggiungere una o più VHS fisiche. Per i pledge Creepshow e Nightmare sono già incluse tutte e tre, ma è possibile aggiungerne altre per i propri amici. Ci teniamo anche a specificare che le VHS degli add-on hanno uno sconto di 2€ ciascuna, mentre il pledge digitale uno sconto di base di 10€.

Last updated: March 10, 2022 05:12

Is it possible to change the pledge level on Backerkit? / È possibile cambiare il livello di pledge su Backerkit?

[ENG] Unfortunately, no. We thought it more appropriate not to include this option on the Backerkit platform, preferring that pledge levels, even given their exclusivity, be selectable only during the Kickstarter.

[ITA] Purtroppo no. Abbiamo ritenuto più opportuno non inserire questa possibilità sulla piattaforma di Backerkit, preferendo che i livelli di pledge, anche vista la loro esclusività, fossero selezionabili solo durante il Kickstarter.

Last updated: May 10, 2022 03:51

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: December 2022

Last Updated At: 04/28/22
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us